Conflict Management Training

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We design and deliver top quality training in negotiation, coaching, mediation, facilitation, and dispute resolution systems design.

We train human resource personnel, union officials, managers, judges, lawyers, advocates, healthcare professionals, social service personnel, educators, law enforcement personnel and dispute resolution professionals including experienced mediators and facilitators.

Training programs may cover:

Strategies for overcoming cultural and communication barriers
Dealing with difficult negotiators
Managing power imbalances
De-escalating conflict
Dealing with impasse
Building cross-cultural alliances
Dealing with adverse publicity
Building consensus
Developing successful agreements
Designing and facilitating effective decision-making processes